We value your satisfaction and want to ensure you have a positive shopping experience. Please read our Refund & Return Policy carefully before making a purchase. If you have any questions or concerns, please do not hesitate to contact our customer support team at [Contact Email].

1. Returns:

We accept returns for eligible items within [number of days] days from the date of delivery. To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and in its original packaging.
• You must provide a valid proof of purchase, such as a receipt or order confirmation.

2. Refunds:

Upon receiving and inspecting the returned item, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note:

• Shipping and handling charges are non-refundable.
• Refunds may take [number of days] business days to process and appear in your account, depending on your payment method and financial institution.

3. Exchanges:

If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact our customer support team at [Contact Email] within [number of days] days of receiving the damaged or defective product to request an exchange.

4. Non-Returnable Items:

Certain items are non-returnable, including but not limited to:

• Personalized or custom-made products.
• Perishable goods, such as food or flowers.
• Health and personal care items.
• Downloadable software or digital products.

5. Return Shipping:

You are responsible for the cost of return shipping, except in cases where the return is due to our error or a defective/damaged item.

6. How to Initiate a Return:

To initiate a return, please follow these steps:

• Contact our customer support team at [Contact Email] to request a return authorization.
• Pack the item securely in its original packaging.
• Include a copy of the proof of purchase inside the package.
• Ship the item to the address provided by our customer support team.

7. Cancellation Policy:

If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled before they have been shipped. Once an order has been shipped, our standard return policy will apply.

8. Contact Us:

If you have any questions or need assistance with a return or exchange, please contact our customer support team